Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, request a demo, or contact us for support. This may include:
Name and contact information (email, phone number, company)
Professional information (job title, company size, industry)
Communication preferences
Messages and feedback you send to us
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our fraud detection services
Process transactions and send related information
Send technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and customer service requests
Communicate with you about products, services, and events
Monitor and analyze trends, usage, and activities
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:
With service providers who assist us in operating our business
To comply with legal obligations or protect our rights
In connection with a merger, acquisition, or sale of assets
With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Employee training on data protection
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Access to your personal information
Correction of inaccurate information
Deletion of your personal information
Restriction of processing
Data portability
Objection to processing
6. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings.
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
FraudFlow
Email: privacy@fraudflow.ai
Address: Istanbul, Turkey